LoyaltyLion Integration for Freshworks CRM

Leverage loyalty points to personalize customer interactions, improve retention, and boost repeat business seamlessly with LoyaltyLion.

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Why SaaS22?

Retaining customers is more cost-effective than acquiring new ones. This integration helps you deliver a hyper-personalized experience by utilizing loyalty data to reward loyal customers, improve engagement, and encourage repeat purchases, driving both satisfaction and business growth.

Why SaaS22?

^1% Top Solutions
Hand-picked recommendations because your business deserves only the best.
100% Pre-vetted Partners
Save time and de-risk deployments with pre-qualified vendors.
360° Hand-holding
High-quality expertise and personalised support through your journey.
∞ Perks, events and merch
Exclusive access to events, discounts, beta products, resources and merch.
Deliverables
Loyalty Insights: Check customer enrollment, view points balance, and recent activity.
Points Management: Add or remove points directly from customer accounts.
Customer Segmentation: Group customers by loyalty tiers for targeted campaigns and personalized communication.
How it works
1
Needs Assessment & Implementation

Analyze workflows to customize the Freshworks CRM integration, initiate the project with partial payment, and track progress in real-time.

2
Setup & Data Sync

Install the LoyaltyLion integration, synchronize loyalty data, and manage loyalty points directly within Freshworks CRM.

3
Enhanced Engagement & Delivery

Test rigorously to ensure smooth functionality and use CRM segmentation tools to target and reward loyal customers effectively.

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We're here to help!

We look forward to working with you on your custom implementation. All we need is a few details and we'll be right with you.

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Frequently Asked Questions

What data can I access through this integration?

You can see customer enrollment status, current points, pending points, and recent loyalty activity.

Can I manage loyalty points directly?

Yes, you can add or remove points from the customer’s account in real time.

Does this support customer segmentation?

Absolutely, you can create segments based on loyalty tiers for targeted communication.

How does this improve retention?

Rewarding loyal customers and personalizing interactions builds stronger customer relationships, encouraging repeat business.