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Improve Customer interactions with seamless Freshsales Ringcentral Integration

Elevate your customer interactions by integrating RingCentral's telephony system. With streamlined connectivity and seamless communication, Deliver exceptional customer experiences via reliable voice solutions.

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Why SaaS22?

The RingCentral integration helps you:

  • Offer seamless experiences across channels by unifying telephony and modern digital channels in one single interface.
  • Boost agent productivity with complete access to customer conversations in one single thread and single-click access to customer information.

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Primary Features

  • Click to Dial
  • Inbound call
  • Outbound call
  • On-Screen Caller Information
  • Call Mute/Unmute
  • Call Recordings/Voice Mail
  • Call merging
  • Call Notes

Why SaaS22?

^1% Top Solutions
Hand-picked recommendations because your business deserves only the best.
100% Pre-vetted Partners
Save time and de-risk deployments with pre-qualified vendors.
360° Hand-holding
High-quality expertise and personalised support through your journey.
∞ Perks, events and merch
Exclusive access to events, discounts, beta products, resources and merch.
Deliverables
Tailored Integration: An integration that connects RingCentral's Telephony system with Freshsales. This allows seamless communication—effortless for your team and delightful for your customers.
Training & Resources: Detailed training sessions with comprehensive documentation. We will enable your team with all the tools necessary to use this integration effectively.
Support & Transition: A seamless handover of maintenance duties. You'll be independent to manage everything. Our team is always here to assist you whenever you need.
How it works
1
Identify your needs

We’ll assess your business requirements to ensure Freshworks CRM and Zoho Books are integrated in a way that optimizes both customer relationship and financial management.

2
Kickoff and implementation

Start with partial payment, and track the project progress through our dedicated project platform.

3
Delivery and testing

After we’ve implemented the integration, we’ll conduct thorough testing to ensure it works seamlessly. Final payments are processed securely.

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We're here to help!

We look forward to working with you on your custom implementation. All we need is a few details and we'll be right with you.

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Frequently Asked Questions

What are the system requirements?

Access to both Freshsales and RingCentral with admin permissions is required.

How does this integration help the customer communications?

By integrating these platforms, your agents can view customer histories and initiate calls directly from Freshsales. This streamlines workflows and enhances response times.

Is the integration secure?

Absolutely! We prioritize your data security. We follow to strict protocols to ensure your data remains protected and compliant. How long will it take to set up? Typically, the setup process spans about 5 to 7 business days. The duration may vary based on the intricacies of your existing systems.

Can I customize the features of this integration?

Yes! Customization is completely possible based on the usecase you share. We will work with you to ensure the integration meets your specific business needs, optimizing your team's efficiency.