Integrate Five9 telephony with Freshchat to provide a unified communication experience, blending traditional calls with modern digital channels.
Deliver exceptional customer experiences by bringing telephony and messaging together in one platform. Simplify agent workflows with easy access to call and chat history, enabling faster resolutions and better engagement.
Assess your workflow to customize the Freshchat integration for your requirements.
Begin with partial payment and gain access to real-time project tracking during the setup.
Conduct rigorous testing to ensure smooth functionality before final deployment.
We look forward to working with you on your custom implementation. All we need is a few details and we'll be right with you.
It includes click-to-dial, inbound calls, caller information display, call recordings, and more.
Yes, recordings follow Five9’s data security standards.
Yes, the app allows call merge and transfers.
Yes, agents can add notes and dispositions during or after calls.